Móvil Empresas APAP
Móvil Empresas APAP
Móvil Empresas APAP
August 2022 — October 2022
August 2022 — October 2022
August 2022 — October 2022
Project worked for the Dominican bank Asociación Popular de Ahorros y Préstamos to create a new mobile banking app for businesses. The project had a strict 3-month schedule for the MVP release, which included research, design, and development. The app was launched in May 2023.
Project worked for the Dominican bank Asociación Popular de Ahorros y Préstamos to create a new mobile banking app for businesses. The project had a strict 3-month schedule for the MVP release, which included research, design, and development. The app was launched in May 2023.
Project worked for the Dominican bank Asociación Popular de Ahorros y Préstamos to create a new mobile banking app for businesses. The project had a strict 3-month schedule for the MVP release, which included research, design, and development. The app was launched in May 2023.
Participation
Interaction design
Interaction design
Interaction
Feature mapping
Feature mapping
Feature mapping
User testing
User testing
Client communication
Design presentations
Acceptance criteria
User testing
Dev support
Acceptance criteria
Acceptance criteria
Design presentations
Design presentations
Dev support
Dev support
UX Team
A brand new
business banking
experience
A brand new business
banking experience
Asociación Popular de Ahorros y Préstamos has been leading the market since 1962. For the last few years, they've been focused on expanding their digital services.
Before this project, they only had a personal banking app, but a big portion of their clients are businesses that required more specialized tools. With Móvil Empresas APAP, the goal was to recreate the easy experience of personal banking within the complexity of the business sector.
Asociación Popular de Ahorros y Préstamos has been leading the market since 1962. For the last few years, they've been focused on expanding their digital services.
Before this project, they only had a personal banking app, but a big portion of their clients are businesses that required more specialized tools. With Móvil Empresas APAP, the goal was to recreate the easy experience of personal banking within the complexity of the business sector.
A brand new business banking experience
Asociación Popular de Ahorros y Préstamos has been leading the market since 1962. For the last few years, they've been focused on expanding their digital services.
Before this project, they only had a personal banking app, but a big portion of their clients are businesses that required more specialized tools. With Móvil Empresas APAP, the goal was to recreate the easy experience of personal banking within the complexity of the business sector.
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Defining the work
Defining the work
Feature mapping
Feature mapping
To kick off the project, I mapped out the infrastructure based on initial requirements, separating the envisioned features into sections. This allowed us to pinpoint what needed to be worked on first, in order to lay the groundwork for future releases.
Based on the MVP scope, we defined our key sections to be Login & Onboarding, Product Management and Transactions.
To kick off the project, I mapped out the infrastructure based on initial requirements, separating the envisioned features into sections. This allowed us to pinpoint what needed to be worked on first, in order to lay the groundwork for future releases.
Based on the MVP scope, we defined our key sections to be Login & Onboarding, Product Management and Transactions.
Section flowchart
Section flowchart
With the infrastructure approved, I moved on to creating detailed flowcharts for each section to figure out their complexity on paper first. We could then use this to validate with the client if all the requirements were being met.
These charts then serve as a guideline for wireframing, reducing the amount of back and forth necessary, since the flow had already been approved on paper beforehand.
Defining the work
Feature mapping
To kick off the project, I mapped out the infrastructure based on initial requirements, separating the envisioned features into sections. This allowed us to pinpoint what needed to be worked on first, in order to lay the groundwork for future releases.
Based on the MVP scope, we defined our key sections to be Login & Onboarding, Product Management and Transactions.
Section flowchart
With the infrastructure approved, I moved on to creating detailed flowcharts for each section to figure out their complexity on paper first. We could then use this to validate with the client if all the requirements were being met.
These charts then serve as a guideline for wireframing, reducing the amount of back and forth necessary, since the flow had already been approved on paper beforehand.
Individuality in a shared space
Unlike with personal banking, business accounts are shared between multiple users and have a long list of products and transactions that are used in their day to day.
Our main challenge was to design this product in a way where each individual user could experience it like a simple, personal banking app, while having their actions be connected and visible to the larger whole of the business account.
Individuality in a shared space
Unlike with personal banking, business accounts are shared between multiple users and have a long list of products and transactions that are used in their day to day.
Our main challenge was to design this product in a way where each individual user could experience it like a simple, personal banking app, while having their actions be connected and visible to the larger whole of the business account.
Setting the tone
The visual design for the product had to be based on our client's brand brief, but we wanted to separate it from their other products to deliver a distinct feeling to this new userbase.
We moved away from their usual light palette, focusing instead on dark tones and black backgrounds to create a sleek and professional look and feel for businesses, while using APAP's signature yellow as an accent to tie it in with the rest of their products.
Product management - Interaction design
Product management - Interaction design
Account management — Interaction Design
Product management - Visual design
Product management - Visual design
Account management — Visual Design
After 3 months, we had completed a total of 20 user flows of varying complexity, with features such as: Product management, Multi-tiered payment approvals, Customization settings, and 8 different types of Payment transactions.
Onboarding
Onboarding
Transactions
Transactions
Payment approval
Payment approval
Transaction approval
Setting the tone
The visual design for the product had to be based on our client's brand brief, but we wanted to separate it from their other products to deliver a distinct feeling to this new userbase.
We moved away from their usual light palette, focusing instead on dark tones and black backgrounds to create a sleek and professional look and feel for businesses, while using APAP's signature yellow as an accent to tie it in with the rest of their products.
Product management - Interaction design
Product management - Visual design
After 3 months, we had completed a total of 20 user flows of varying complexity, with features such as: Product management, Multi-tiered payment approvals, Customization settings, and 8 different types of Payment transactions.
Onboarding
Transactions
Payment approval
Guiding the development
Guiding the development
Acceptance criteria
Acceptance criteria
I wrote all of the technical specifications used by the development team, organized by sections and features.
This list was regularly updated to include new features and changes.
I wrote all of the technical specifications used by the development team, organized by sections and features.
This list was regularly updated to include new features and changes.
Final vs. MVP
Final vs. MVP
Final and MVP deliverables
Although the first release was only MVP, we designed the features with their final version in mind.
For each deliverable, we created a simplified version and outlined the differences between final and MVP.
Although the first release was only MVP, we designed the features with their final version in mind.
For each deliverable, we created a simplified version and outlined the differences between final and MVP.
Tech support
Tech support
I hosted Dev walkthroughs to showcase the designs, prototypes, specs, and conducting Q&As.
Developers could also get in touch with questions at any time through our communication channels.
I hosted Dev walkthroughs to showcase the designs, prototypes, specs, and conducting Q&As.
Developers could also get in touch with questions at any time through our communication channels.
Assisting development
Acceptance criteria
I wrote all of the technical specifications used by the development team, organized by sections and features.
This list was regularly updated to include new features and changes.
Final vs. MVP
Although the first release was only MVP, we designed the features with their final version in mind.
For each deliverable, we created a simplified version and outlined the differences between final and MVP.
Tech support
I hosted Dev walkthroughs to showcase the designs, prototypes, specs, and conducting Q&As.
Developers could also get in touch with questions at any time through our communication channels.
A new app in town
A new app in town
The first version of the product was launched to the public in May 2023, and has since been ongoing further development to complete the full design scope we delivered.
The success of this project marked the beginning of an ongoing work relationship with APAP, securing a contract extension with my company spanning for more than two years.
The first version of the product was launched to the public in May 2023, and has since been ongoing further development to complete the full design scope we delivered.
The success of this project marked the beginning of an ongoing work relationship with APAP, securing a contract extension with my company spanning for more than two years.
A new app in town
The first version of the product was launched to the public in May 2023, and has since been ongoing further development to complete the full design scope we delivered.
The success of this project marked the beginning of an ongoing work relationship with APAP, securing a contract extension with my company spanning for more than two years.
